FAQs

❓Frequently Asked Questions (FAQs)

🧴 PRODUCT QUESTIONS

What is Lumina Aura Oil?
Lumina Aura Oil is a multipurpose facial and body oil made with a nourishing blend of plant-based oils, including squalane, jojoba, rosehip, grapeseed, and vitamin E. It’s designed to hydrate, restore, and enhance your natural glow—without any synthetic ingredients or fillers.

Is it suitable for all skin types?
Yes! Our oil is lightweight and non-comedogenic, making it safe for oily, dry, combination, and sensitive skin types.

Is Lumina Aura Oil safe for acne-prone skin?
Yes. Many of the ingredients in Lumina Aura Oil—like jojoba, tea tree, grapeseed, and squalane—are known to be non-comedogenic and beneficial for acne-prone skin. These oils help balance sebum production, soothe inflammation, and support a healthy skin barrier without clogging pores.

Can I use it on my hair and scalp?
Absolutely. Lumina Aura Oil can be massaged into the scalp to promote moisture and balance, or smoothed over dry ends to add shine and reduce frizz.

Are your products vegan and cruelty-free?
Yes. Luz Skincare products are 100% vegan, cruelty-free, and made with ethically sourced ingredients.

Do your oils contain any fragrance?
Our base oil blend is fragrance-free, but each kit includes a natural essential oil vial (Lavender, Rose, Sweet Orange, or Sandalwood) so you can customize your scent.

📦 SHIPPING & ORDERS

Where do you ship?
We currently ship to addresses within the United States only.

How long does shipping take?
Orders are processed in 2–3 business days. Shipping typically takes 3–7 business days depending on your location and shipping method selected at checkout.

Do you offer free shipping?
Yes, we offer free standard shipping on all U.S. orders over $50.

How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. If you don’t receive it, please email us at infoluzskincare@gmail.com.